Your Support

 

We truly appreciate our customers & wanted to share with you some ways that you can best support us here at MOD GEN for the holidays & beyond. We also wanted to be honest with how we’re doing & share some of our process. View our latest IGTV post


  
The absolute #1 BEST WAY to support us

SHOP ONLINE for CURBSIDE PICK-UP


While we love to see you in-store, this helps us make as many sales as possible on any given day. 
 
Other things that don’t hurt: 
-In-store shopping: Please follow our limited entry guidelines
-Keep your visit to 20 mins or less
-Dress for the weather! We often have a line rain, snow or shine
-Follow us on Instagram @modgenmke
-Plant questions: email [email protected] call or text us at 414-345-7092  

 

OK, here are some hard truths:


-This is NOT easy. We cannot do this without you. Thank you!!!!!!


 
We have guidelines & practices in place to provide a safe & relaxing environment for our customers & staff. This is really important to us.
 


By doing this, we can only let so many people in each day. This is where online ordering for Curbside Pick-Up helps us out.
 


When picking up your Curbside Order, please note our hours & CALL/TEXT when you arrive (stand by designated sign, don’t wait in line!) 
 


We're open Wed-Sun 11-6. Last customer entry is 5:30pm. Hard stop. We cannot guarantee entry even if you wait in line. We do not schedule entry appointments (just too much for us to track). We appreciate your patience! Embrace your Wisconsin nature & dress for the weather! 

 

Groups larger than 2 are difficult to accommodate- be aware you may not be able to shop together. If everyone is not shopping, please allow another customer to enter. 
 


Exiting promptly after your purchase allows the line to move faster. 
 


Due to system limitations, Gift Cards cannot be redeemed online. We know, this sucks. You can still purchase them online in any amount & use them via phone or in-store. P.S.They do not expire! 



 

Potting Services: YES, we still offer them, but they cannot be purchased online. Due to the custom nature of this process, we really want to have a conversation with you, first. Please call to purchase this service over the phone at 414-345-7092 for Curbside Pick-Up, schedule a Virtual Plant Consult or stop in-store. 


 
Parking: Please use one of two of our convenient Curbside Pick-Up spots when getting your order. PLEASE DO NOT PARK here if you are shopping in-store or elsewhere. It took us a very long time to get these, and they help keep us running!


We LOVE you! You are AWESOME!