FAQ

 

 

MOD GEN FAQ's:

Updated Nov. 2021

 

MASKS ARE APPRECIATED, BUT NOT REQUIRED while shopping with us. For the comfort of our staff and customers, we may ask you to wait outside a few moments if the shop is overcrowded on busy days.

Thank you SO MUCH for understanding as the world slowly returns to "normal"!

 

 

HOURS: Tues-Sun 11-6 + See our Holiday Hours

CLOSED Thanksgiving Day and December 25th-January 3rd

 

PAYMENT Methods accepted: Cash, Credit & Mobile payments

 

GIFT CARDS: You can still purchase them online & receive free shipping! Purchases in-store can be for any custom amount. P.S.They do not expire! 



 

POTTING SERVICES: In-store potting fee-based services are available for same day purchases! Turnaround times depend on our customer traffic, so please allow at least 30 min for this extra service. Larger plants may be up to one day turnaround.

 

CAN I BRING MY PLANTS FROM HOME TO BE REPOTTED?

We're happy to help! PLEASE TEXT or EMAIL us IN-ADVANCE at 414-345-7092 so we can get a scope of the project, help troubleshoot, answer any other plant or design questions, and schedule a day that works best for drop off & pick up. This will save you time in the store/time waiting if we are assisting other customers. Due to the custom nature of this process, we really want to have a conversation with you, first, and want to give you our full attention when you arrive. If you arrive on a weekend unannounced, it may take us a few days to complete your project. Please wrap your plants to protect them from the cold!

 

Plant questions: email [email protected] call or text us at 414-345-7092

 

Parking: Metered or Lot parking is available throughout the Historic Third Ward

Curbside Pick-Up/Phone Sale Services Available: please note our hours & TEXT us when you arrive 414-345-7092

ARE DOGS ALLOWED? YES! We love to see your friendly fur babies as long as they are on a leash or carried at all times while in the store. Please note plants are on the floor, and we can get busy, so please keep this in mind while shopping.

 

Restrooms? We do not have public restroom. Please visit our neighbors at the Journeyman Hotel across the street, the Milwaukee Public Market 2 blocks north, or dine with a local restaurant!


We LOVE you! You are AWESOME!